1. Our products are targeted for the overseas demanding market, and we have a strong sense of responsibility for the quality, we consider quality as our life.
2. We choose good suppliers to work together; the main fittings are mostly from Japan, Taiwan and other top suppliers
3. We carry on periodic training to our staffs, in order to enhance their consciousness of quality.
4. All the components should be checked carefully before assembling, thus we can make sure that the broken or deficient components will not be fixed to the bikes.
5. Each E-bike will be strictly inspected before packing and shipping out, to insure that they could be satisfied with you.
All of our E-bikes are guaranteed and backed by our technical assistance and considerate service. Furthermore, we usually send you a certain percentage of spare parts free of charge based on 40HQ full container order, and the value should be equal to 3% of the total payment. During the guaranteed period, any of the parts could be replaced upon receipt of your photos for proof. We can also offer training service for your staff at our factory if needed.
The warranty is only valid within the country the bicycle was purchased. Whereas, it is not valid for normal wear, misuse or neglect, improperly operation, damage or failure due to accident, parts or accessories not originally intended or compatible.